What colors does it come in?
The Pure Over is available with a matte black or matte white ceramic base. We plan to launch additional colors and artist collaboration bases in the future.
What are Pure Over’s dimensions?
Pure Over is: Length 5 ¼” - Width - 4 ¼” - Height - 5 ¾”
What is borosilicate glass?
Borosilicate glass is a type of glass that contains boron trioxide which allows for a very low coefficient of thermal expansion. This means it will not crack under extreme temperature changes, like brewing with hot water. Borosilicate is the preferred glass for use in medical, and scientific applications.
Where is Pure Over manufactured?
While we design all of our products in our Portland glass studio, we rely on our manufacturing partners in China to create a consistent quality product at scale.
Is Pure Over dishwasher safe?
Yes. Both the glass Pure Over coffee maker and the ceramic base can go in the dishwasher.
What is cake filtration?
Cake filtration is a process in which the ground coffee acts as a filter itself. Along with the glass filter, this makes for a bold, full bodied cup of coffee.
Do coffee grounds fall through the filter?
Much like a French Press, the process will bring some sediment into the cup. Preserving the natural oils and fines helps achieve a bold flavor, and a smooth mouthfeel. To achieve a cleaner, brighter cup, grind your beans more coarsely. Your grind size will let you dial in the exact cup of coffee you like!
Do coffee grounds get stuck in the filter?
The filter was designed for easy cleaning. After the brew, coffee grounds are easily washed out in the sink. If any grounds are left in the filter hole, a quick nudge or toothpick can easily remove them.
ORDERING & SHIPPING
Do you ship internationally?
Yes. Please see the international shipping fees during check-out.
Where do items ship from?
All items are shipped from 2882 Whiptail Loop E Suite 150, Carlsbad, CA 92010
RETURNS & EXCHANGES
What is your return policy?
We offer hassle free exchanges or returns within 30 days of your order being delivered to your home. We will cover the return shipping fees within the US up to 30 days after your Pure Over order is delivered. Please send us an email at firstname.lastname@example.org to process your return.
My item arrived damaged, what do I do?
Oh no! Please email us (email@example.com) a photo of the damaged item next to the shipping label, and we will take care of you.
How To Use
Where can I find step by step instructions on how to brew with Pure Over?
Check out our Brew Guide for visuals and step by step instruction on how to brew using the Pure Over.
How much coffee do I use?
We recommend 20g of ground coffee.
How many ounces of coffee can I make with it?
Pure Over was designed to brew 10oz - 12oz of coffee.
Does it need paper filters?
No. The Pure Over does not use paper, metal or plastic filters.
How long does it take to brew with Pure Over?
Depending on grind size, an average brew takes 4 to 5 minutes.